Business Process Management (BPM)

What is Workflow? A Hands-on Guide for Beginners

While workflow may sound confusing at first, it’s mostly because this word has a very broad meaning.

This article is about business workflows, it explains how to properly describe them using diagrams and task lists.

I will also give a real world example and a step-by-step guide to workflow automation using software tools.

Top 6 free BPM courses you should take this year

A new year usually comes with new goals, so why not take a step forward for your company with Business Process Management (BPM) techniques? BPM is a popular concept these days because it works – organizing and controlling business processes helps skyrocket your company to success.
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A quick guide to finding and describing business processes

So what is a “business process,” anyway?

There are many complex ways to define a meaning of Business Process, but here’s a simple one:

A business process is a pre-defined sequence of steps, repeatedly executed in a company to get some particular result.

Some good examples of business processes are:

Steps to get from a quote request submitted from company’s website to a signed contract.
Steps to get a guest from entering the restaurant to being seated and finally to paying for a dinner.

Processes are usually repeating over and over in almost the same way. Because of that you can describe a process, document it once and then refine and improve it.
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